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Stuck in logo after updating

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Anna - Jan 31, 2017 at 06:17 PM
 Anna - Feb 1, 2017 at 07:14 AM
Hello!
I have acer aspireE15. Yesterday when I'm shutting down the laptop it's says update and shut down, but I was so sleepy so I click that and close the laptop without finishing the update. Tomorrow morning my sister open the laptop and start updating but after finishing the update. I open it and it is stuck in the logo. How can I fix that without deleting the files and videos?

2 responses

Answer 1 / 2
Anna
Jan 31, 2017 at 06:22 PM
And my brother says that the logo is like in the tv when your antena is not working!

Please help me. ASAP!
0
Answer 2 / 2
usama1993 Posts 7 Registration date Friday January 13, 2017 Status Member Last seen August 31, 2018
Jan 31, 2017 at 06:58 PM
Do you have access to your internet browser or some other programs?
0
Anna
Feb 1, 2017 at 07:14 AM
Yes! What should I do?
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