Black screen after i log on into my profile.

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2054
Registration date
Thursday October 23, 2014
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February 28, 2017
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Hello,

Can you help me. My gigabyte computer gives me a black screen after i log on into my profile. It wont run my desktop but everything is still there. I cant download from the internet i dont have that much data. Can u please help me. I have tried runing it in safe mode and i have tried Ctrl+Alt+Delete and then typing explorer. It doesn't work.
Any ideas?

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Posts
2054
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
110
Hello Nico,

Can you tell me more about the issue? Has anything happened to the PC prior to the error that you get? I also would like to know whether do you get the blinking cursor or the screen remains completely black.
Do you have a Windows repair or installation CD? If you do, it would be great, because you will need to boot from it. If there is a need to change the boot priority before starting the procedure, please do so. You can do that by entering in the BIOS menu and switching from HDD to DVD/CD /optical device/.
Then, insert the Windows CD and chose the option for the Command prompt. There you must type the following commands followed by the Enter after each of them:
bootrec.exe
/fixmbr
/fixboot
/rebuildbcd
/scanos
After that, press Enter and wait for your system to be repaired. Please, come and tell me what happened afterwards.

Cheers.