Recovery email

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47367
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Monday February 1, 2010
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September 1, 2021
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Hello,
Because of an account security issue, Yahoo needs to verify it's me. My recovery account is displaying as an email I have never used. I have no phone number associated. And my security questions are also questions I would have NEVER picked for myself. I know my ID and password and currently still have access only thru the "mail" app on the iPhone. I cannot access my email on any computer because it prompts me to put in a code that was sent to my recovery email which is not a valid email.

Before you tell me to read and try everything that has been said above. I did. Probably 100 times. Please tell me there is something I can do.


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Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,119
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry