Forgot password and secret answer [Closed]

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47858
Registration date
Monday February 1, 2010
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October 22, 2020
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Hello,
I no longer have the phone or phone number linked to my gmail account. i have a new phone and number and really need my info. how can I get it because ive tried every password and everything and still no luck! PLEASE HELP

Sincerely
Evelyn Oconnor



1 reply

Posts
47858
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
10,389
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
P.S. We are CCM, we have no business or connections with Gmail