Forgot password and secret answer

Closed
Evelyn OConnor - Feb 15, 2017 at 12:20 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 15, 2017 at 04:12 AM
Hello,
I no longer have the phone or phone number linked to my gmail account. i have a new phone and number and really need my info. how can I get it because ive tried every password and everything and still no luck! PLEASE HELP

Sincerely
Evelyn Oconnor



Related:

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Feb 15, 2017 at 04:12 AM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
P.S. We are CCM, we have no business or connections with Gmail
0