I cant use my email account, i don't have acces at old phone

[Closed]
Report
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
hello, I have got a problem to go on my email account, the problem is.: Trying to sign in and they asking me to choose between a message or a phone call on the phone for a code. BUT WHEN I MADE THIS ACCOUNT i had a different phone number and i don`t have acces at that number now to see what code is. what can I do to change the old number with actual number phone?

1 reply

Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,133
Hello
We are CCM, we have no business or connections with Yahoo

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry