Can't Access 15+ year old account
Closed
Julie
-
Feb 25, 2017 at 11:02 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 26, 2017 at 05:03 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 26, 2017 at 05:03 AM
I cannot access my original yahoo account.
My security questions haven't changed in 10 years but they're not working! My mobile number isn't recognized, and my recovery email is linked to only my joint yahoo account with my husband.
I have tried every password combo I've ever used with zero results...
I think my account was hacked and I'd like to communicate with someone at Yahoo, but the only links I've found are dead.
I want to communicate with a person!
Is there anyone I can contact?
My security questions haven't changed in 10 years but they're not working! My mobile number isn't recognized, and my recovery email is linked to only my joint yahoo account with my husband.
I have tried every password combo I've ever used with zero results...
I think my account was hacked and I'd like to communicate with someone at Yahoo, but the only links I've found are dead.
I want to communicate with a person!
Is there anyone I can contact?
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1 response
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Feb 26, 2017 at 05:03 AM
Feb 26, 2017 at 05:03 AM
Hi
To date, Yahoo has not given any way to have any personal contact with customer care. You must therefore try to recover your account through the means provided on Yahoo site.
Good luck
To date, Yahoo has not given any way to have any personal contact with customer care. You must therefore try to recover your account through the means provided on Yahoo site.
Good luck
