For 6 hours I have tried to get access to my gmail-account. Because of new password from google, as I could not write down before it was active, I am not able to convince google that I am me. They say they have sent an mail with a 8 sif. code, but I could not receive it. Therefor I was forced to make a new account, but all my important mails are now gone, and no one can reach me on the new account ether. Then I cannot have access to my new account ether, nor transfer my mails from the original account. The message I am asked for from the new mail account, is not there. I have not received any code to me, (it is only 3 mails with info for beginners. What is all this! I need to be ajour in my many important letters on mail. Because that new, unknown for me, password is in all my accounts in google, its all blocked out for me.
What can you do to help me? I need very hard having access to my accounts!
I need to get back my original gmail-adresse: ***@***
My phone-number is removed by moderator. Another numer removed by moderator are only used for control, but have no internet. SMS from google will not be received, so when I cannot respond, They will not find or restore my original account. So here I am, without any change to be on internet.
Randi Margrethe Sandberg
removed by moderator Norway
We are CCM, we have no business connections with Gmail
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.