External hard disk not being recognized by window

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elyazgi - Mar 17, 2017 at 10:27 AM
Promomilia
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Monday February 6, 2017
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- Mar 20, 2017 at 05:44 AM
Hello,
just yesterday my 1 terra bite western digital external hard disc is not being recognized by my dell computer


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Promomilia
Posts
68
Registration date
Monday February 6, 2017
Status
Contributor
Last seen
May 19, 2017
11
Mar 20, 2017 at 05:44 AM
1] A simple restart of the Windows computer can sometimes solve this problem. Unplug your USB, restart you computer and plug in and see if it works now. If it does not, shut down your computer, wait for a few minutes and then start your computer again.

2] To avoid a possible conflict between two connected USB Devices, disconnect your other USB’s, connect this one and see if it helps.

3] Run devmgmt.msc to open Device Manager. Under Action tab, select Scan for hardware changes and see if it helps.

4] From the Device Manager, under USB Root Hub Properties, uncheck Allow the computer to turn off this device to save power. See if this helps. If not check it back again.4] From the Device Manager, under USB Root Hub Properties, uncheck Allow the computer to turn off this device to save power. See if this helps. If not check it back again.

5] Run the Hardware and Device Troubleshooter or the Windows USB Troubleshooter and check if it helps. The automated tools check the hardware or USB connected to the computer for any known issues and fix them automatically.

6] If you are using Windows 8, Windows 8.1, Windows Server 2012 R2 or Windows Server 2012, there is a specific issue that affected this version of Windows. This could happen, if your USB port gets disabled after you safely remove the device from the port. Download and request a hotfix from KB2830154 if you face this issue.
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