Keyboard keys not functioning as normal
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VS3
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Tuesday 21 March 2017
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21 Mar 2017 à 22:00
VS3 Posts 3 Registration date Tuesday 21 March 2017 Status Member Last seen 23 March 2017 - 23 Mar 2017 à 23:27
VS3 Posts 3 Registration date Tuesday 21 March 2017 Status Member Last seen 23 March 2017 - 23 Mar 2017 à 23:27
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4 responses
Ambucias
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Monday 1 February 2010
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22 Mar 2017 à 16:17
22 Mar 2017 à 16:17
To troubleshoot, try an external keyboard .
Let me know.
Let me know.
VS3
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Tuesday 21 March 2017
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23 Mar 2017 à 23:27
23 Mar 2017 à 23:27
I connected an external keyboard to my laptop and it is working fine. It seems like I need a new keyboard. Thank you!
Promomilia
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23 Mar 2017 à 03:31
23 Mar 2017 à 03:31
open device manager.
To do so, click on start > right click on computer and select properties.
select Hardware and then select Device Manager.
There, u will see keyboard option, expand that and then right click on the option listed under it.
Then select uninstall.
Now restart the notebook to get the keyboard drivers reinstalled.
Now, if the issue persists, the updated BIOS installed for your notebook.
If still the issue persists, u need to replace the keyboard.
To do so, click on start > right click on computer and select properties.
select Hardware and then select Device Manager.
There, u will see keyboard option, expand that and then right click on the option listed under it.
Then select uninstall.
Now restart the notebook to get the keyboard drivers reinstalled.
Now, if the issue persists, the updated BIOS installed for your notebook.
If still the issue persists, u need to replace the keyboard.
Ambucias
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22 Mar 2017 à 04:40
22 Mar 2017 à 04:40
Hi
The issue is due to a circuit problem to which only a qualified technician can attend to.
The issue is due to a circuit problem to which only a qualified technician can attend to.
VS3
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22 Mar 2017 à 12:03
22 Mar 2017 à 12:03
Thank you for replying. Is it possible that this could be happening due to another issue that's not a circuit issue? Also, how can I locate an a qualified HP technical?
