Setup problem with language stuck in the setup screens

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R W Mountz - Updated on May 16, 2017 at 04:39 PM
Ambucias

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Registration date: Monday February 1, 2010
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- May 17, 2017 at 04:17 AM

Hello,

I have just purchased a new computer (HP TPN-C126). I'm stuck in the setup screens. Because I bought this in Portugal, everything is in Portuguese even tho I selected English in one of the first screens. Now I'm stuck in the setup screens and I can't go forward or backward.

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2 replies

Answer 1 / 2

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
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11,315
May 16, 2017 at 04:39 PM

Set it up in Portuguese then after change the language.

Wallymountz

Posts: 1
Registration date: Tuesday May 16, 2017
Status: Member
Last seen: May 16, 2017

May 16, 2017 at 06:36 PM

Now, I am not able to enter any characters in the blank screens, such as, when they are asking for my email address. Because of this, I cannot continue with the setup screens. It won't let me go on.

Answer 2 / 2

Ambucias

Posts: 47366
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: September 1, 2021

11,315
May 17, 2017 at 04:17 AM

That is a different issue all together. I suggest you take it back to the store.

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