Setup problem with language stuck in the setup screens

Closed
R W Mountz - 16 May 2017 à 09:16
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 17 May 2017 à 04:17
Hello,

I have just purchased a new computer (HP TPN-C126). I'm stuck in the setup screens. Because I bought this in Portugal, everything is in Portuguese even tho I selected English in one of the first screens. Now I'm stuck in the setup screens and I can't go forward or backward.


Related:

2 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
16 May 2017 à 16:39
Set it up in Portuguese then after change the language.
Wallymountz Posts 1 Registration date Tuesday 16 May 2017 Status Member Last seen 16 May 2017
16 May 2017 à 18:36
Now, I am not able to enter any characters in the blank screens, such as, when they are asking for my email address. Because of this, I cannot continue with the setup screens. It won't let me go on.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
17 May 2017 à 04:17
That is a different issue all together. I suggest you take it back to the store.