Hard Drive Asus ViVoBook not recognized on my laptop?

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Hello,
I just brought an Asus ViVoBook X206HA and I have my portable hardrive plugged in but it wont appear in the file explorer, last night i tried to copy all my files over but it didnt work, help please?

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Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,122
Try this:

After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again