Hard Drive Asus ViVoBook not recognized on my laptop?

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annabellelewis - Updated on May 26, 2017 at 04:52 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - May 26, 2017 at 05:07 AM
Hello,
I just brought an Asus ViVoBook X206HA and I have my portable hardrive plugged in but it wont appear in the file explorer, last night i tried to copy all my files over but it didnt work, help please?
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
May 26, 2017 at 05:07 AM
Try this:

After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again
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