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Forgot my email yahoo password

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Pm_2010us
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 - Updated on May 28, 2017 at 06:37 PM
Ambucias
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 - May 29, 2017 at 05:10 AM
Hello,
I have serious problems!
I forgot my email yahoo password. I have new number and didn't old number. Now, how can i change my phone number?
I can't access my old number.
Always come one page without choosing one step!
Please tell me how can I answer my 2 questions and reset my password?
Thanks for allocating your time.

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Ambucias
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May 28, 2017 at 05:40 PM
Hi

Did you create your account on your mobile phone?
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Pm_2010us
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May 28, 2017 at 06:00 PM
I have now just gmail and yahoo mail isn't work! Just one page comes and repeats without choosing another way!
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Ambucias
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May 28, 2017 at 06:06 PM
You have not answered my question. If you persist, there is no way we can help you.

It would also help if you expressed yourself in proper English or go to another CCM site of another language such as German.

https://de.ccm.net/
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Pm_2010us
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May 28, 2017 at 06:22 PM
Jes. I fid it. But my iPhone should restore and unfortunately can't access my email yahoo!
I want change my phone number or answer 2 security questions!
But thay aren't!
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Answer 2 / 3
Ambucias
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May 28, 2017 at 06:37 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
There is nothing you can do if you created the account on the mobile device you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a mobile number to it. That way, you can have multiple ways to recover the account!

We can’t help you .You have posted your question on CCM.net, we have no business connections with Yahoo
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Pm_2010us
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May 29, 2017 at 04:50 AM
Yes, I know. I want just answer 2 security questions. Where are there? They should be on the page but I can't access it.
Best regards.
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Ambucias
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May 29, 2017 at 04:55 AM
Did you register security questions on a landline (pc or laptop) when you created the account?

When is the last time you successfully accessed your account?
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Pm_2010us
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May 29, 2017 at 05:01 AM
Yes, I did it ( laptop )
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Ambucias
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May 29, 2017 at 05:02 AM
When is the last time you successfully accessed your account?
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Pm_2010us
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May 29, 2017 at 05:04 AM
20 days ago
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Answer 3 / 3
Ambucias
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May 29, 2017 at 05:10 AM
E-mail providers take your account's privacy and security very seriously, and we'll only let you reclaim an account if you can prove you're the rightful owner.
When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address.

If the Password Helper says my password can't be reset online - If you've tried using the Password Helper and weren't able to get access to your account, other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases, we recommend creating a new Yahoo account.
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