My External not showing up

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Thursday May 22, 2014
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Hello,

i have a 500gb external HDD and when i plug it to my new laptop it showed up and work fine and when i plug to my older computer it doesn't and say failed to install driver

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Install the driver.

the HDD is normal laptop internal hdd with serial ata external case so i don't have it's driver
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Monday February 1, 2010
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Sorry, can't help you.
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Thursday May 22, 2014
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Member
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November 24, 2021
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Hi,

Have you run antivirus for the drive? It might be possible that drive is not opening due to some kind of virus. I suggest you to run the antivirus and then try to access the drive again.