Screen stuck "Just a moment" with circling dots.

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Anonymous User - Updated on Jul 1, 2017 at 04:53 PM
Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jul 1, 2017 at 05:01 AM
I have a new dell laptop. During initial set up a screen came up 'Just a moment' with circling dots. This has been happening for over an hour screen hasn't changed.
Help please ?

1 reply

Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,255
Jul 1, 2017 at 05:01 AM
Hi

Be extremely patient, do not turn off your machine as you might corrupt your operating system. It's trying to update. Just leave it run.

Good luck
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