Audio wont work on video

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Friday July 7, 2017
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i was making a vid about ROBLOX and i tried to play the video (note: my audio was on 20 and it was not on mute) and i didnt hear anything! so i sent a video about it on my YT channel: Jason TGT and in the vid i scanned it and it said everything was fine! PLEASE HELP!

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Ok, what software did you use to compile it into the video? Did you shoot the video, then just upload it? If you used a compiler, then make certain you attach an audio track, from the appropriate audio device.
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