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Computer Windows is not booting

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Kamelswaidan Posts 3 Registration date Sunday July 16, 2017 Status Member Last seen July 16, 2017 - Updated on Jul 16, 2017 at 06:19 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Jul 16, 2017 at 04:37 PM
Hey i would like to get some help on this issue , i was using my computer normally but then i had to do restart for updates . When i did that it was restarted and i got a black screen with a small dash(-) on the left top popping off and on , and i have a red light on the battery dot where it it used to show green while charging , i removed the battery and tried everything to get rid of the light , but nothing . I dont know if the problem is the battery or the windows , but either the battery is in or not its not booting .. any help plz ...
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Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Jul 16, 2017 at 06:20 AM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Kamelswaidan Posts 3 Registration date Sunday July 16, 2017 Status Member Last seen July 16, 2017
Jul 16, 2017 at 06:38 AM
Not working .. still getting the black screen with the dash on the left corner ..
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Kamelswaidan Posts 3 Registration date Sunday July 16, 2017 Status Member Last seen July 16, 2017
Jul 16, 2017 at 06:41 AM
What is your operating system ?
Kamelswaidan Posts 3 Registration date Sunday July 16, 2017 Status Member Last seen July 16, 2017 > Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026
Jul 16, 2017 at 01:56 PM
64-bit , any idead ? I really dnt know that kuch in computers tho
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Kamelswaidan Posts 3 Registration date Sunday July 16, 2017 Status Member Last seen July 16, 2017
Jul 16, 2017 at 04:37 PM
Have you tried to boot in safe mode ?

The operating is which of the Windows 7, 8, 10?

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