Can't verify identity by Recovery phone #

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Alyciana Posts 1 Registration date Thursday July 20, 2017 Status Member Last seen July 20, 2017 - Updated on Jul 20, 2017 at 04:12 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 20, 2017 at 04:22 AM
I log into my email and i put in the correct info in and it asks me to validate my identity by recovery to an old. # I don't have any more. Please help

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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jul 20, 2017 at 04:22 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a mobile number to it. That way, you can have multiple ways to recover the account!

Sorry
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