Toshiba has black screen after log in

turnerad 1 Posts Thursday August 3, 2017Registration date August 3, 2017 Last seen - Aug 3, 2017 at 07:18 AM - Latest reply: ac3mark 9999 Posts Monday June 3, 2013Registration dateModeratorStatus July 20, 2018 Last seen
- Aug 3, 2017 at 04:53 PM
Hello,

I have a Toshiba Satellite cs5 A5310 using Windows 8. It was working fine until I accidentally separated my battery from it and it shut off. When I reconnected it the Toshiba start up screen came on but then the screen goes black and the fan powers down. The log on screen comes up but after I log in the screen goes black and nothing happens. I've tried holding down the power button, doing that and holding the escape button and disconnecting and connecting the battery. Nothing has worked! Please help! Since my laptop is old I'm afraid a technician will tell me to get a new one :(.

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ac3mark 9999 Posts Monday June 3, 2013Registration dateModeratorStatus July 20, 2018 Last seen - Aug 3, 2017 at 04:53 PM
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Thank you
OK< when it does boot to a black screen, press the NUMBER lock key, and tell us if the numlock light comes on? If it does, post back, and we will go to the next step!
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