WD Elements 2 TB not recognized in Windows 7/10
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rvipinkumar
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Friday August 4, 2017
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Aug 4, 2017 at 03:57 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 4, 2017 at 06:14 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 4, 2017 at 06:14 PM
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2 responses
Ambucias
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Aug 4, 2017 at 04:33 PM
Aug 4, 2017 at 04:33 PM
Click on Start --> In search box, type cmd and press Enter. "Command Prompt" will be opened. Now enter the below commands
"Device Manager" window will be opened. Now in the device manager, click on "View" --> Select "Show hidden devices".
Expand all the nodes by clicking on "+" symbol. If you find any greyed or UNKNOWN entries --> Right click on it --> Select "Uninstall".
Restart your PC --> Now try connecting your external drive.
set devmgr_show_nonpresent_devices=1and press Enter
cd \and press Enter
cd windows\system32and press Enter
start devmgmt.mscand press Enter
"Device Manager" window will be opened. Now in the device manager, click on "View" --> Select "Show hidden devices".
Expand all the nodes by clicking on "+" symbol. If you find any greyed or UNKNOWN entries --> Right click on it --> Select "Uninstall".
Restart your PC --> Now try connecting your external drive.
Aug 4, 2017 at 05:13 PM
However I got a "Device Setup" message as shown here: https://ibb.co/wwNTYjH
-Vipin
Aug 4, 2017 at 06:14 PM
Strange!
I suggest that you contact Western Digital support here:
https://support-en.wd.com
Good luck