Western Digital is not recognized

abzy.P - Updated on Jun 15, 2017 at 11:54 PM
 yonghao - Feb 19, 2018 at 10:41 AM
hiya, my western digital works on my PC, but when I tried it on my ACER notebook it said " Drive :/F is not recognized." HELP plz

20 responses

Hey guys,
My laptop stopped recognizing WD Passport with a letter drive in Explorer. The device was listed as working properly in Device Manager. After calling the tech support, they were really helpful in solving my problem with following steps:
  • 1. Explorer - right click on Computer - Manage
  • 2. Disk Management in left window
  • 3. In lower portion of middle window find your external drive (maybe Disk 1). Try disconnecting and reconnecting USB cable to identify if having difficulties.
  • 4. Right click inside a white rectangular block - Change Drive Letter
  • 5. Assign a different letter (ex: P)

Should be visible in the Explorer as new letter drive.

Good luck.
Thanks. That worked like a medicine. Thank you very much.
Thank you. I can now use my WD HD...God bless