Western Digital is not recognized
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20 replies
Hey guys,
My laptop stopped recognizing WD Passport with a letter drive in Explorer. The device was listed as working properly in Device Manager. After calling the tech support, they were really helpful in solving my problem with following steps:
Should be visible in the Explorer as new letter drive.
Good luck.
My laptop stopped recognizing WD Passport with a letter drive in Explorer. The device was listed as working properly in Device Manager. After calling the tech support, they were really helpful in solving my problem with following steps:
- 1. Explorer - right click on Computer - Manage
- 2. Disk Management in left window
- 3. In lower portion of middle window find your external drive (maybe Disk 1). Try disconnecting and reconnecting USB cable to identify if having difficulties.
- 4. Right click inside a white rectangular block - Change Drive Letter
- 5. Assign a different letter (ex: P)
Should be visible in the Explorer as new letter drive.
Good luck.
Nov 25, 2012 at 12:36 AM
Apr 19, 2017 at 02:18 PM
May 22, 2017 at 03:37 PM
Jul 13, 2017 at 01:37 AM
Sep 16, 2017 at 05:05 PM