Missing .dll

Closed

angie - May 25, 2009 at 10:24 AM
Blocked Profile - May 28, 2009 at 07:52 AM

Hello,
When turning on the computer I get the following message "shdocvw.dll" not found. The computer screen shows only the windows cloud background. by use the task manager I can get to programs, but i have no start button to get to system restore. can any one help

3 responses

Answer 1 / 3

Blocked Profile
May 25, 2009 at 09:52 PM

Hi try this.

once you have gotten to task manager, go to 'applications' then go to 'file' > 'new task (run)' and type the following:

C:\Windows\System32\rstrui.exe

then press enter.

angie
May 25, 2009 at 11:13 PM

did not work - new message comes up "Windows can not find"

Answer 2 / 3

Blocked Profile
May 26, 2009 at 07:45 AM

Whoops sorry
forgot you were on XP

C:\Windows\System32\restore\rstrui.exe

Answer 3 / 3

angie
May 26, 2009 at 10:22 AM

did not work - error message- refers tp a ;pcatopm that is unavailable. I have my restore disk in the machine.

Any more sugesstions?

Blocked Profile
May 28, 2009 at 07:52 AM

well since youve got your recovery disc its time to boot from disc!
reboot the machine with the disc inside, keep pressing F12 until it comes to boot menu. select the CD/DVD ROM drive. this may vary for other machines.

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