Login problem on three devices, fourth device OK
Closed
Omnico
Posts
2
Registration date
Friday August 11, 2017
Status
Member
Last seen
August 11, 2017
-
Aug 11, 2017 at 06:07 PM
Blocked Profile - Aug 11, 2017 at 08:44 PM
Blocked Profile - Aug 11, 2017 at 08:44 PM
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1 response
I am unclear as to why I must verify my identity twice in a row?
Please everyone, stop and take a minute to read this entire message!
So are we. We are volunteers on a technical forum called CCM.NET. If your laptop wouldn't get on the internet, or if you needed to add a contact into your cell phone, then you came to the right place. Does your laptops hard drive need to reformatted? We can tell you that...
We can even help if the laptop is not booting, or giving you squiggly lines across it! Do you need the latest driver for your external DVD player, perhaps we could troubleshoot that and point you in the right direction.
In this case, it seems that you know what the problem is! You are having what is known as a customer service issue with your provider. Those type of problem we don't help with! the only advice we can give you is the following bullet points:
+Be patient
+Never dial a phone number to reach a provider such as this, as they have no phone support (they are an social media advertising company!), and your service is free!
+Always create accounts with a landline IP (Workstation, laptop on wifi).
+Always complete all registration and account recovery methods.
+Attach a mobile device phone number ONLY AFTER you have completed all other question regarding your account!
-Regarding forgetting info, and abandoning accounts:
++If you create new accounts, you are BOOSTING their value. Did they treat you well enough to go back to them?
Have fun out there, write your passwords down, and always clear your cache!
It's kind of fun to do the impossible! -Walter Elias Disney
Aug 11, 2017 at 08:26 PM
Thank you for tackling my FB login problem as I described earlier. Regardless, I am still unclear about what prevents logging in into my FB account from the mentioned three different devices when only 10 days ago I was able to access my FB from every one of them. Although the FB application comes free of charge and without live tech support service, my opinion is that FB could benefit a lot financially if a better technical support is provided to the end user.
With regard to CCM's assistance, I am trying to decipher the real meaning of your advice but am not successful. Sorry, but I do not understand your message, although all listed bullets are appropriate. Given that I did satisfy each and every one of them except the "Be patient", could you tell me why the patience is needed and for what? If we do not know what to expect or wait for, then what the patience is good for? It would help a lot if this was explained in some detail.
Best regards,
Omnicom
Updated on Aug 11, 2017 at 08:45 PM
What time frame do you EXPECT to have your issue resolved in?
The service provider you are waiting so patiently to access, has over 2 billion users!
FULL DISCLOSURE!! I DO NOT HAVE AN ACCOUNT WITH THE PROVIDER YOU ARE REFERRING TO!
Expectations can wreck ones world!
If I expect to have a problem fixed in an hour, but it really takes 72 hours to fix it, my world is wrecked!
If I expect to have my issue fixed in 72 hours, and it is fixed int 8 hours, My world is ALL GOOD! It is expectations!
Your patience comes into play (I hope you are not lost yet), when you understand the you are 1 in 2 billion users! What is .01% of 2 billion? Do you think maybe .01% of the users might be having what ever you are having (once again, the issue may very well be with your password fat figured, or stale cache, or any number of other TECHNICAL issues that you have not described so well!). Is FB even looking into this? Probably not!
Does any other webpage load on your laptop that isn't loading, while everything else is? Are they all using the same profile to access? Perhaps your precious provider doesn't really want you to use the same account on 4 different devices at the same time? I don't know, I am not a user, so I have no idea, nor do I care what the requirements of their accounts are!! What do they say about it?
That is where your patience comes in!