How can I fix it for the [The site can't be reached]

ShirlyOng 2 Posts Thursday November 30, 2017Registration date December 1, 2017 Last seen - Nov 30, 2017 at 11:07 PM - Latest reply: ac3mark 8316 Posts Monday June 3, 2013Registration dateModeratorStatus December 8, 2017 Last seen
- Dec 1, 2017 at 10:39 PM
Hello,


My HP laptop can't open Facebook websites while I using hotspot. But The internet was connected on the network . The other websites can open it. Just the Facebook page can’t open it. It shows [This site can’t be reached].

While I close my hotspot.Connet the network to any wifi. It Can open Facebook.
But I dont know why while I using my hotspot.The facebook page came out with [This site cant reached]

May I know how can I fix it.

Thanks
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2Posts Thursday November 30, 2017Registration date December 1, 2017 Last seen

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xpcman 18187 Posts Wednesday October 8, 2008Registration dateModeratorStatus December 10, 2017 Last seen - Dec 1, 2017 at 03:27 PM
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this is a hot spot via your own phone?

Perhaps your phone company has banned Facebook?
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ShirlyOng 2 Posts Thursday November 30, 2017Registration date December 1, 2017 Last seen - Dec 1, 2017 at 10:17 PM
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2
Hi.

YES, I using hotspot via my own phone.

No my phone company didn't banned Facebook.
ac3mark 8316 Posts Monday June 3, 2013Registration dateModeratorStatus December 8, 2017 Last seen - Dec 1, 2017 at 10:37 PM
Perhaps too much "crap" is loading on your "wall", therefore, busting a "bandwidth" limit with your carrier. Your carrier really needs to address this, as you only have problems when you are using "their" services, right?
ac3mark 8316 Posts Monday June 3, 2013Registration dateModeratorStatus December 8, 2017 Last seen - Dec 1, 2017 at 10:39 PM
Maybe Facebook does a qualifying test on the throughput of the connection, and if it doesn't meet specification, it denies the connection? We used to do that at a call center. When a customer called, we checked the wait time for an agent, and if wait time was greater than the FCC required time frame, we would send the caller a busy signal, therefore never terminating the call, and never leaving a person on hold for ever! The caller would get the busy, and hang up, trying again later!
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