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Earbuds wont work in Lenovo Laptop

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dbell - Updated on Jun 26, 2019 at 02:49 PM
 Blocked Profile - Jun 27, 2019 at 08:38 AM
Hello,
So my earbuds will not work. When I go to Control Panel and select Hardware and Sound and then sound the only Icon that comes up is Speaker/HP. Help! I need to listen to webinars without disturbing others.

System Configuration: Windows / Chrome 75.0.3770.100
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2 responses

Answer 1 / 2
Blocked Profile
Jun 26, 2019 at 12:35 PM
Wireless?
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Answer 2 / 2
dbell
Jun 26, 2019 at 12:39 PM
Not wireless
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Blocked Profile
Jun 26, 2019 at 12:41 PM
Can you use them and talk on your phone?
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dbell > Blocked Profile
Jun 26, 2019 at 12:42 PM
Yes. I have tried two different ones.
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Blocked Profile
Jun 26, 2019 at 12:45 PM
Ok. Thanks for the details. If you are placing the jack into the correct port, the sound should redirect without any configurations or selections.

So, the sound is audible through the speakers with nothing in the port, correct?
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dbell > Blocked Profile
Jun 26, 2019 at 12:46 PM
Correct. I can hear fine through the speakers.
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Blocked Profile
Jun 26, 2019 at 12:50 PM
What model of laptop? There might be a physical volume for earphones.
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