Blue Screen

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Natty - Nov 18, 2009 at 09:48 AM
 Natty - Nov 19, 2009 at 07:31 AM
Hello,
my compaq presario v3000 laptop showed a blue screen...i try to install a windows cd but its not working...
i don't know what to do..can someone tell me how to fix it
thanks x
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1 response

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Nov 18, 2009 at 10:30 AM
hi there,

can you please give the error codes

displayed with the blue screen?

and which windows are you installing?

vista or xp?

Thanks
0
Hi,
it said

a problem has been detected and windiws has been shut down to prevent damage to your computer.

if this is 1st time you've seen this stop error screen, restart your computer. if this screen appears again. follow these step :

disable or uninstall any anti-virus, disk defragmentation or backup utilities. check your hard drive configuration.
for hard drive corrution, and then restart your computer.

technical information :
*** STOP : 0x00000024 (0x00190203, 0x865764E0,0xc0000102,0x00000000)

ive no idea what to do with it lol..
thanks x
0
Natty > Natty
Nov 19, 2009 at 07:31 AM
oh and im gonna install windows XP ..
but also its not an original CD i dont know if thats the problem too?
0