My Laptop wont turn on

Solved/Closed
abiba - Jul 16, 2009 at 11:03 PM
 wendybar - Jan 4, 2017 at 10:53 PM
Hello,i need help.my acer extensa 5630ez wont turn on.i tried charging it for hours.it still wont turn on.when its plugged in, the battery led light turns on.i press the ON button, the light goes out for a while and goes back on.My Laptop wont turn on!.so, I tried to remove the charger, the light turns on.i press the button once nothing happens, I press it again and again, then the battery led light flashes.pls help me.i dont know whats wrong.tnx SY

3 replies

Acer Spain Customer Service Reply: Send us your laptop.
So, first of all, I've made a copy of all my information in the HD.

If you're having the same problem try this:
  • Turn off the laptop
  • Disconect from AC adapter but don't remove the battery.
  • Wait about 5 houurs without touching it.
  • Try to power on the laptop.


That worked for me but it's not what I want, of course!

I'll mantain you informed!
14
If you send ur laptop back to acer , ask them what the problem was , I will be really interested to know . thanks
0
CharlesPG > slicker
Nov 16, 2009 at 03:49 PM
I think I'll send it, so I'll mantain you informed of all I can know about that problem and the solution.
Regards!
0
CharlesPG > CharlesPG
Dec 17, 2009 at 06:31 AM
Hi all,
Acer Customer Service finally returned my lapto and it's working correctly.
In their report they say that have changed the motherboard, that's the only explanation that I have.
Hope that could be useful for you all.
Best Regards.
0