My Laptop wont turn on

Solved/Closed

abiba - Jul 16, 2009 at 11:03 PM
wendybar - Jan 4, 2017 at 10:53 PM

Hello,i need help.my acer extensa 5630ez wont turn on.i tried charging it for hours.it still wont turn on.when its plugged in, the battery led light turns on.i press the ON button, the light goes out for a while and goes back on.My Laptop wont turn on!.so, I tried to remove the charger, the light turns on.i press the button once nothing happens, I press it again and again, then the battery led light flashes.pls help me.i dont know whats wrong.tnx SY

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3 replies

Answer 1 / 3

CharlesPG
Updated on Nov 30, 2018 at 03:52 AM

Acer Spain Customer Service Reply: Send us your laptop.
So, first of all, I've made a copy of all my information in the HD.

If you're having the same problem try this:

Turn off the laptop
Disconect from AC adapter but don't remove the battery.
Wait about 5 houurs without touching it.
Try to power on the laptop.

That worked for me but it's not what I want, of course!

I'll mantain you informed!

slicker
Nov 16, 2009 at 01:59 PM

If you send ur laptop back to acer , ask them what the problem was , I will be really interested to know . thanks

CharlesPG > slicker
Nov 16, 2009 at 03:49 PM

I think I'll send it, so I'll mantain you informed of all I can know about that problem and the solution.
Regards!

CharlesPG > CharlesPG
Dec 17, 2009 at 06:31 AM

Hi all,
Acer Customer Service finally returned my lapto and it's working correctly.
In their report they say that have changed the motherboard, that's the only explanation that I have.
Hope that could be useful for you all.
Best Regards.

Answer 2 / 3

TMOR
Oct 20, 2009 at 08:38 AM

Removed the Battery and before you place the battery back in place hold on the power button then put back the battery.. then charged it again

Bbn0717
Nov 4, 2016 at 09:09 PM

TMOR Oct 20, 2009 08:38AM
Removed the Battery and before you place the battery back in place hold on the power button then put back the battery.. then charged it again

8 years later this was the only thing that worked. Thanks. Lol

Blocked Profile
Nov 4, 2016 at 09:17 PM

Right ON! Thank you for sharing! This is the battery trick!

wendybar
Jan 4, 2017 at 10:53 PM

Me too!! Thank goodness!!

Answer 3 / 3

Dark7568

Posts: 61
Registration date: Sunday October 18, 2009
Status: Member
Last seen: December 20, 2011

4
Oct 20, 2009 at 08:48 AM

Hi,
Removed your battery and Hold Turn ON button (do not free it ) with a long time .. then take your laptop changer and Plug into your laptop and turn on the switch !!

Thanks

Gandalf the Grey
Nov 14, 2009 at 08:01 AM

No, no, no. I already said in the message, I tried that. However, I tried it again, and again. I tried it with and without battery, connected to power supply and disconnected. I tried it for 15, 20, 25, 30, 45, 60 seconds and five minutes. I even opened up the computer and removed the CMOS battery, and that didn't solve the problem either. I also wrote Acer again and again, wasn't able to get an answer. I don't know about you guys, but the 420 euros that the laptop costed are for me an awesome lot of cash, an amount I cannot spend every day (not even every year!!!), and the laptop didn't even lasted a couple of months. And I don't have access to Acer support or anything like that in my country. That's why I'm so quickly nearing desperation.

Would appreciate any other tip.

slicker > Gandalf the Grey
Nov 14, 2009 at 11:28 AM

the problem with my extensa is that it won't power on from hibernate or when u switch it off but it will restart and awaken from sleep mode ... so try keeping it in sleep mode

slicker

Posts: 2
Registration date: Saturday October 3, 2009
Status: Member
Last seen: November 14, 2009

> Gandalf the Grey
Nov 14, 2009 at 12:00 PM

try keeping it in sleep mode

Beerboy

Posts: 1
Registration date: Friday December 2, 2016
Status: Member
Last seen: December 2, 2016

> Gandalf the Grey
Dec 2, 2016 at 09:03 AM

I;ve just done this and everything is tickety boo. Thanks for the tip.

Blocked Profile > Beerboy

Posts: 1
Registration date: Friday December 2, 2016
Status: Member
Last seen: December 2, 2016

Dec 2, 2016 at 08:16 PM

RIGHT ON!

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