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2 responses
Dear Sir,
Please have it reset in order to get it back working properly through the below steps.
https://support.apple.com/en-us/HT204307
Thanks in advance.
Please have it reset in order to get it back working properly through the below steps.
https://support.apple.com/en-us/HT204307
Thanks in advance.
Ok I had the same problem and this is what I did and it worked. Make sure the iPod is connected to the computer and press and hold the sleep button and menu buttons at the same time and hold and keep holding even after the apple comes up. Hold till you see a usb wire and a picture of a disc and music note. Then you will see your computer recognise your iPod and will tell you to reset and update the ipod. Hope this helps. I wasn't holding the buttons down long enough. was letting go when I saw the apple but you need to keep holding longer.
