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Internet explorer stops working with pdf file [Solved/Closed]

Ask a question lost - Last answered on Jul 4, 2017 at 08:33 AM by Raju
Hello,



each time I try to download a pdf file from the internet, I have the following message:

internet explorer has stopped working. a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.

Therefore, there is no solution available but to go back to my home page or to the website itself and in this case, I will encounter the same problem.

this only happens when I try to download a pdf file from websites on the internet.

Plz tell me what can I do? I need to download a file urgently!
btw, I have windows 7.
Thank you
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Hello lost,

1. Are you able to open PDF files on other browsers?

2. Is this a new problem? When did it start?

One thing you can try is to configure the browser to use Acrobat or Adobe Reader as a helper application. To do this, follow these steps:

A. Close your web browser.

B. Start Acrobat or Adobe Reader.

C. Choose Edit > Preferences.

D. Select Internet in the list on the left.

E. Uncheck "Display PDF in Browser", and click OK.

F. Restart Internet explorer.

Here's what Adobe has to say about this problem. Have a read through it and see if any of these solutions help - http://kb2.adobe.com/cps/328/328233.html

Hope this helps!

Cheers,
Cassandra
IE Outreach Team
cooltoon- Apr 17, 2013 at 04:01 AM
Thanks Cassandra ! problem solved...
lala- Apr 23, 2013 at 06:55 AM
Your awesome!
face- Apr 29, 2013 at 03:36 PM
I am so very happy I found you today cause my problem is now resolved... thanks a million
Fawaz- Jul 2, 2013 at 04:36 PM
Cool!! This worked for me...
Salute you Cassandra !!
Raju- Jul 4, 2017 at 08:33 AM
Thanks you it worked for me
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Thanks so much!! I was having the same problem today and now it's fixed!!
Anita- Oct 25, 2010 at 04:51 PM
You are a star. I had the same problem and your easy to follow instructions worked. Spot on. Thank you very much.
Tdiet- Apr 7, 2011 at 04:53 PM
Thank you very much! That fixed a the problem and it has been driving me nuts!
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Tried your suggestion, and it worked like a charm! Thanks so much for your help.
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Thanks for this post. I will try that.
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You just made my day worth it...thanks man (It worked smoothly).

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