Internet Explorer stops working with PDF fileSolved/Closed

Question

Hello,  

Each time I try to download a PDF file from the internet, I have the following message:  

Internet explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. 
Therefore, there is no solution available but to go back to my home page or to the website itself and in this case, I will encounter the same problem. 

This only happens when I try to download a PDF file from websites on the internet. 

I have Windows 7. 

Please help!

Cassandra_IE_Team · Accepted Answer

Hello,

1.    Are you able to open PDF files on other browsers?

2.    Is this a new problem? When did it start?

One thing you can try is to configure the browser to use Acrobat or Adobe Reader as a helper application. To do this, follow these steps:

A.   Close your web browser.

B.   Start Acrobat or Adobe Reader.

C.   Choose Edit > Preferences.

D.   Select Internet in the list on the left.

E.    Uncheck "Display PDF in Browser", and click OK.

F.    Restart Internet explorer.

Here's what Adobe has to say about this problem. Have a read through it and see if any of these solutions help - http://kb2.adobe.com/cps/328/328233.html

Hope this helps!

Angela · Answer

Thanks so much!! I was having the same problem today and now it's fixed!!

josephbrown012 · Answer

Thanks for this post. I will try that.

kerri_lea · Answer

Tried your suggestion, and it worked like a charm!  Thanks so much for your help.

4p · Answer

You just made my day worth it...thanks man (It worked smoothly).

Internet Explorer stops working with PDF file

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