Internet Explorer stops working with PDF file [Solved/Closed]

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Tuesday April 30, 2019
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Hello,

Each time I try to download a PDF file from the internet, I have the following message:

Internet explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Therefore, there is no solution available but to go back to my home page or to the website itself and in this case, I will encounter the same problem.

This only happens when I try to download a PDF file from websites on the internet.

I have Windows 7.

Please help!

5 replies

Hello,

1. Are you able to open PDF files on other browsers?

2. Is this a new problem? When did it start?

One thing you can try is to configure the browser to use Acrobat or Adobe Reader as a helper application. To do this, follow these steps:

A. Close your web browser.

B. Start Acrobat or Adobe Reader.

C. Choose Edit > Preferences.

D. Select Internet in the list on the left.

E. Uncheck "Display PDF in Browser", and click OK.

F. Restart Internet explorer.

Here's what Adobe has to say about this problem. Have a read through it and see if any of these solutions help - http://kb2.adobe.com/cps/328/328233.html

Hope this helps!
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CCM 3537 users have said thank you to us this month

Your awesome!
I am so very happy I found you today cause my problem is now resolved... thanks a million
Cool!! This worked for me...
Salute you Cassandra !!
Thanks you it worked for me
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Thanks Cassandra.
It's2019 and you still receiving blessings
Thanks so much!! I was having the same problem today and now it's fixed!!
You are a star. I had the same problem and your easy to follow instructions worked. Spot on. Thank you very much.
Thank you very much! That fixed a the problem and it has been driving me nuts!
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Tried your suggestion, and it worked like a charm! Thanks so much for your help.
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Thanks for this post. I will try that.
You just made my day worth it...thanks man (It worked smoothly).