Computer won't turn off stuck on logging off page [Solved/Closed]

Alice - Mar 16, 2011 at 08:09 PM - Latest reply:  Mcarson
- Feb 26, 2018 at 09:33 PM

I tried to turn my Dell Inspiron 1525 laptop off yesterday and it stuck on the "logging off" page. If I hold down the power button, then it shuts down, but when I start it back up again, it just goes right back to the "logging off" page. I tried holding down F8 (to start in safe mode) right after turning it back on, but it just made a loud beeping sound and didn't do it. People with similar problems recommend stuff like virus scans and driver updates, but I can't do any of this because the computer won't start! (Even right now I am using a different computer.)
Does anyone know what I can do to fix this?

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21 replies

I figured it out on my own-- but anyway -- you must hold down the power off key for 10 seconds (2-3 seconds wont work- this puts in sleep mode) - after ten seconds release - it - then wait a minute then power on and windows should boot up fine=-- worked for mine.
Turning off my ASUS for 10 seconds enabled the logging off issue to stop.
And it started right back up again in normal fashion.
Thank you! You are a gem
Your my favorite person right now. I tried to pull the battery by snapping my pc apart, I ran the battery down a couple times for a couple months, I held ctrl-alt-esc, I took it to a Techi who said he could pull the info and when he saw the pc he said I can't do it with that kind. I thank you for saving a book I was writing and my computer thanks you for saving it's life.
I have the same problem with my Dell Inspiron 1525 - Windows Vista Home Premium -

Yesterday when closing down the laptop the system had an automatic update to perform then went onto the logging off screen where it has remained. Powering on and off only returns it to the logging off screen where it remains. Any suggestions?