Computer won't turn off stuck on logging off page [Solved/Closed]

- - Latest reply:  Dot - Dec 10, 2018 at 10:41 PM
Hello,

I tried to turn my Dell Inspiron 1525 laptop off yesterday and it stuck on the "logging off" page. If I hold down the power button, then it shuts down, but when I start it back up again, it just goes right back to the "logging off" page. I tried holding down F8 (to start in safe mode) right after turning it back on, but it just made a loud beeping sound and didn't do it. People with similar problems recommend stuff like virus scans and driver updates, but I can't do any of this because the computer won't start! (Even right now I am using a different computer.)
Does anyone know what I can do to fix this?
Thanks!
Alice

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Best answer
685
Thank you
I figured it out on my own-- but anyway -- you must hold down the power off key for 10 seconds (2-3 seconds wont work- this puts in sleep mode) - after ten seconds release - it - then wait a minute then power on and windows should boot up fine -- worked for mine.

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