WD Elements External Hard drive

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Kolony - Nov 20, 2014 at 12:44 PM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016   - Nov 21, 2014 at 07:34 AM
Hello,
I recently dropped my boyfriends WD Elements 2TB external hard drive. It dropped from a height of about 1 yard onto carpet. However, once he connected it to his Mac Pro Laptop it wasn't recognized in the my computer section. He has very important data on that drive. When he connects the drive through a USB cord the light comes on and it makes a faint zipping sound like its trying to read. Is there a way to retrieve the data ourselves, or is it physically damaged and we'll have to pay an arm and a leg to retrieve the data off the drive. We were quoted min $900 to $3,600 max, and I just don't have that kind of money.


Please help!!
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2 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,828
Nov 20, 2014 at 01:26 PM
Sorry I don't know of an DIY hard disk recovery software for the Mac that might recover this data.
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Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016   37
Nov 21, 2014 at 07:34 AM
Hey Kolony. This is a bit unfortunate. You could try to access the drive with Linux LiveCD and if you succeed to recover your data, but I'm afraid that this might not help if the drive is physically damaged for which the unusual noise is an indication.
Good luck, I hope you're able to retrieve your data.
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