Black screen but its on

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hec219 Posts 2 Registration date Friday January 30, 2015 Status Member Last seen January 31, 2015 - Jan 30, 2015 at 10:03 PM
BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 - Jan 31, 2015 at 10:58 AM
My hp laptop runs when I sign in the screen go`s black but the cursor is visible what can I do iam not a computer smart . Before It went black it detected a virus can anyone help me
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BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 150
Jan 30, 2015 at 11:06 PM
Will it start in Safe Mode? If you dont know how to get there let us know what your operating system is so we can direct you to it.

If you can get there and it starts up you should do a virus/malware scan as soon as possible.
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hec219 Posts 2 Registration date Friday January 30, 2015 Status Member Last seen January 31, 2015
Jan 31, 2015 at 10:49 AM
Thanks briangreen for answering my question but left laptop on all night and this morning was all fine still don't know what happened. But thank you.. :-)
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BrianGreen Posts 1005 Registration date Saturday January 17, 2015 Status Moderator Last seen September 30, 2021 150
Jan 31, 2015 at 10:58 AM
So glad its worked out for you.
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