Hotmail attachment problem [Solved/Closed]

Ask a question Jim - Last answered on Jun 27, 2011 at 02:45 PM by Patti
When trying to open a pdf attachment, it does not open in the email page, but appears as a file on my desktop.
In Hotmail, Tools-options. In Main, downloads has a prechecked box showing Desktop. If you scroll, there are no options for opening it in the mail window, only in a folder somewhere. I never had this prob until recently.
Someone help!!
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Had same problem with MSN Live and Hotmail suddenly not opening any email attachments. Suspected a security permissions issue. Used "Move to" on Hotmail menu to move email to "Sent mail" folder. From there, the attachments opened fine because Sent mail folder is a trusted source.
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I had problems with hotmail attachments and finally solved it by uploading the latest updates of my browsers, Internet Explorer and Firefox, then updating the latest version of Silverlight. Those actions finally solved my problems.

Chanda Green
Heartland Women
Ally- Dec 7, 2010 at 02:51 PM
Thank you so much, I updated my silverlight and now my hotmail is working after about half a year of it not! Haha. Thank you.
Mike- Dec 15, 2010 at 06:16 AM
Thanks from me as well Chanda.

I had resisted installing Silverlight as it seemed to be just another piece of Microsoft bloatware.

I wish I'd known 6 months ago the huge improvement it makes to Hotmail.

Thanks goodness there are forums (other than Microsoft's own uninformative forum) where helpful answers like yours can be found.
Ambucias 40581Posts Monday February 1, 2010Registration date ModeratorStatus April 23, 2017 Last seen - Dec 15, 2010 at 06:49 AM
Hello Mike

Thank you for your feedback, it is very much appreciated
Patti- Jun 27, 2011 at 02:45 PM
Thanks MIKE! No wonder the name "Michael" is still the most respected name according to sociologists.
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PDF files openwith Acrobat reader...which is free goto

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