Hotmail attachment problem

 Patti -
When trying to open a pdf attachment, it does not open in the email page, but appears as a file on my desktop.
In Hotmail, Tools-options. In Main, downloads has a prechecked box showing Desktop. If you scroll, there are no options for opening it in the mail window, only in a folder somewhere. I never had this prob until recently.
Someone help!!

3 replies

Had same problem with MSN Live and Hotmail suddenly not opening any email attachments. Suspected a security permissions issue. Used "Move to" on Hotmail menu to move email to "Sent mail" folder. From there, the attachments opened fine because Sent mail folder is a trusted source.
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2821 users have said thank you to us this month

I had problems with hotmail attachments and finally solved it by uploading the latest updates of my browsers, Internet Explorer and Firefox, then updating the latest version of Silverlight. Those actions finally solved my problems.

Chanda Green
Heartland Women
Thank you so much, I updated my silverlight and now my hotmail is working after about half a year of it not! Haha. Thank you.
Thanks from me as well Chanda.

I had resisted installing Silverlight as it seemed to be just another piece of Microsoft bloatware.

I wish I'd known 6 months ago the huge improvement it makes to Hotmail.

Thanks goodness there are forums (other than Microsoft's own uninformative forum) where helpful answers like yours can be found.
Registration date
Monday February 1, 2010
Last seen
September 1, 2021
Hello Mike

Thank you for your feedback, it is very much appreciated
Thanks MIKE! No wonder the name "Michael" is still the most respected name according to sociologists.
Registration date
Thursday April 2, 2009
Last seen
July 16, 2009
PDF files openwith Acrobat reader...which is free goto