Locked for security purpose and i have to submit ID proof to fac

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nick - Dec 13, 2015 at 12:52 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 13, 2015 at 04:39 PM
Hello,
last night, somebody tried to access my account and tried to change my password. i got message from facebook that my account has been locked for security purpose and i have to submit ID proof to facebook, i do the same in the morning what facebook asked for but i still didnt receive any respond from them.
within how much time will i get my facebook account back? please let me know


1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Dec 13, 2015 at 04:39 PM
Sorry but only Facebook can answer that question.

Among the millions of accounts, there are no doubt thousands of people living the same situation as yours. When you submitted your documents you were the last among thousands. Facebook has to examine every one of them. They are a small team, working 9 to 4, Monday to Friday only, they also get a break in the morning and the afternoon and one hour for lunch. Don't expect miracles and there is no magic trick to make them work faster. In any event, check your e-mails twice daily.
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