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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Jun 20, 2016 at 03:37 AM
Jun 20, 2016 at 03:37 AM
Hi Ibrahim,
I am sorry for any inconveniency caused by your WD hard drive. Sadly, five incorrect attempts may lead to a restore factory settings message. You should have the options to erase the drive and continue using it as a brand new. Have you seen this message? Did you click on the Erase Drive button? Please follow the link below to get more details about the message. See page 54.
http://products.wdc.com/support/kb.ashx?id=CGq3VM
When you get to Disk Management, can you see some capacity been occupied?
Unfortunately, if the data has been erased, only Data Recovery Company may be able to assist you getting your data back. If you like, try using some data recovery tools in order to save some information, but have in mind that any intensive drive usage may make future professional recovery attempts even harder. I hope you will get your data back!
https://ccm.net/download/file-management-53/windows/
Hope this helps
Western Digital Representative
I am sorry for any inconveniency caused by your WD hard drive. Sadly, five incorrect attempts may lead to a restore factory settings message. You should have the options to erase the drive and continue using it as a brand new. Have you seen this message? Did you click on the Erase Drive button? Please follow the link below to get more details about the message. See page 54.
http://products.wdc.com/support/kb.ashx?id=CGq3VM
When you get to Disk Management, can you see some capacity been occupied?
Unfortunately, if the data has been erased, only Data Recovery Company may be able to assist you getting your data back. If you like, try using some data recovery tools in order to save some information, but have in mind that any intensive drive usage may make future professional recovery attempts even harder. I hope you will get your data back!
https://ccm.net/download/file-management-53/windows/
Hope this helps
Western Digital Representative
Jun 20, 2016 at 03:43 AM