Hard drive wont show up even in device manager or disk manager

Solved/Closed

Hard disk

mckmsha - Jun 9, 2015 at 04:15 AM
Shreyans - Sep 11, 2022 at 03:06 AM

I've used this hard drive everyday and stored my files there. Unfortunately, it's not appearing in my computer but the blue LED lights up and I can hear typical sounds when you start up a hard drive. I just opened it last night but now it's not appearing. I tried on different laptops PC and mac but there's nothing. It's the first time that happened. I don't have any back up for the files and those are really important.
samsung G2 portable hard drive
model number: HX-MU050DC

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5 responses

Answer 1 / 5

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jun 9, 2015 at 04:24 AM

Try this 1

Click on Start --> In search box, type cmd and press Enter.

"Command Prompt" will be opened.

Now enter the below commands

set devmgr_show_nonpresent_devices=1 --> Press Enter

cd\ ---> Press Enter

cd windows\system32 --> Press Enter

start devmgmt.msc --> Press Enter

"Device Manager" window will be opened.

Now in the device manager, click on "View" --> Select "Show hidden devices"

Now expand all the nodes by clicking on "+" symbol. If you find any greyed

entries --> Right click on it --> Select "Uninstall".

Restart your PC --> Now try connecting your external drive.

Good Luck

Mckmsha
Jun 9, 2015 at 10:20 PM

Nothing is greyed that is related to hard drives, usb ports, storage volumes....

Mckmsha
Jun 10, 2015 at 01:06 AM

What should I do Ambucias? Nothing is greyed. It doesnt appear even as unknown

gratefuldeadguy
Apr 18, 2019 at 08:48 PM

Holy Yeezus, you are a legend. No dodgy bs, you knew right what you were talking about. Thank you!

Jak
Jun 2, 2020 at 04:12 AM

Thank you so much..
It was the only trick that worked

Shreyans
Sep 11, 2022 at 03:06 AM

Thank you for saving me :)

Answer 4 / 5

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Jun 10, 2015 at 08:54 AM

Hello Mckmsha,

Whether it recognized in BIOS?
For accessing BIOS press Del, F2 or F12 according to the manufacturer.
see whether the hard disk(which you say not recognized in my computer) is presented in the list of booting device.
Also check it in Disk management.
For accessing disk management,
Right click on My computer-->manage-->disk management.

Mckmsha
Jun 12, 2015 at 08:52 AM

Can I useBIOS in external hrd drvies?

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Jun 12, 2015 at 08:56 AM

You cannot access it on external hard drive it is in your pc.

Mckmsha
Jun 12, 2015 at 09:42 AM

My problem is with my external hard drive not the hard drive in my computer

Answer 5 / 5

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jun 13, 2015 at 04:38 AM

I suspect that it is physically damaged.

Sorry

mckmsha
Jun 13, 2015 at 09:41 AM

so should I bring it to a computer repair shop?

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163 > mckmsha
Jun 13, 2015 at 04:43 PM

I believe you should, perhaps that the technician can transfer some of the data on the new HD

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