Hard drive wont show up even in device manager or disk manager

mckmsha - Jun 9, 2015 at 04:15 AM
 Shreyans - Sep 11, 2022 at 03:06 AM
I've used this hard drive everyday and stored my files there. Unfortunately, it's not appearing in my computer but the blue LED lights up and I can hear typical sounds when you start up a hard drive. I just opened it last night but now it's not appearing. I tried on different laptops PC and mac but there's nothing. It's the first time that happened. I don't have any back up for the files and those are really important.
samsung G2 portable hard drive
model number: HX-MU050DC

5 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jun 9, 2015 at 04:24 AM
Try this 1

Click on Start --> In search box, type cmd and press Enter.

"Command Prompt" will be opened.

Now enter the below commands

set devmgr_show_nonpresent_devices=1 --> Press Enter

cd\ ---> Press Enter

cd windows\system32 --> Press Enter

start devmgmt.msc --> Press Enter

"Device Manager" window will be opened.

Now in the device manager, click on "View" --> Select "Show hidden devices"

Now expand all the nodes by clicking on "+" symbol. If you find any greyed

entries --> Right click on it --> Select "Uninstall".

Restart your PC --> Now try connecting your external drive.

Good Luck
Nothing is greyed that is related to hard drives, usb ports, storage volumes....
What should I do Ambucias? Nothing is greyed. It doesnt appear even as unknown
Apr 18, 2019 at 08:48 PM
Holy Yeezus, you are a legend. No dodgy bs, you knew right what you were talking about. Thank you!
Thank you so much..
It was the only trick that worked

Thank you for saving me :)