Dell inspiron 15 3000 series - black screen with logo
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sophc
-
Nov 1, 2016 at 11:04 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Nov 2, 2016 at 05:01 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Nov 2, 2016 at 05:01 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Nov 2, 2016 at 05:01 AM
Nov 2, 2016 at 05:01 AM
Hi Sophc,
You have done good job trying to solve the issue. Please contact the manufacturer’s support and ask for some button combination that may serve you. Some models have a system restore menu that may restore PC to factory settings, but also affects stored data. Check if pressing CTRL + F11 works.
If you have important data stored in the hard drive, please remove the hard drive and connect it in a desktop PC. Backup all important information. Have in mind that opening the PC will void warranty, so you should firstly contact the seller, if the laptop is still under warranty.
Hope this helps
You have done good job trying to solve the issue. Please contact the manufacturer’s support and ask for some button combination that may serve you. Some models have a system restore menu that may restore PC to factory settings, but also affects stored data. Check if pressing CTRL + F11 works.
If you have important data stored in the hard drive, please remove the hard drive and connect it in a desktop PC. Backup all important information. Have in mind that opening the PC will void warranty, so you should firstly contact the seller, if the laptop is still under warranty.
Hope this helps
