I can't remember my password

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Natasha Brown - Dec 6, 2016 at 11:48 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 7, 2016 at 05:01 AM
Hello,
Some one stole my phone and I'm trying to recover my e-mail pass word.The number for the recovery phone number is no longer active.Can you please help me??


1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Dec 7, 2016 at 05:01 AM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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