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Retrieve backup info from two years ago from an old cell phone

Ask a question winsomejamaica 1Posts Monday April 10, 2017Registration date April 10, 2017 Last seen - Last answered on May 31, 2017 at 12:07 AM by Daniel_CCM
I joined CM security two years ago, and now I would like to know how do I retrieve my backup information from an old cell phone. The phone is inoperable, and I cannot find the information on cloud.
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Hello,

In order to help resolve your question, please provide additional details for your request (i.e. The type of phone, The version of the app, The date of the last backup, Confirm that you have set up the backup folder, and Include the data that appears, if any.

If your back up folder has not been created or is empty, it will not be possible to back up the data from the previous phone.

Sincerely
Daniel CCM
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