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Windows 10 not responding or unmountable boot volume

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Dizzydee69699 Posts 6 Registration date Saturday July 1, 2017 Status Member Last seen July 8, 2017 - Updated on Jul 1, 2017 at 05:28 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 12, 2017 at 04:24 PM
I have the free download of windows 10 and After doing the update to windows 10 my computer kept freezing up and takes longer to load. I can get to the sign on screen sometimes and actually sign in but then goes to the desktop and can't do much after that. I t keeps locking up or freezing or takes Forever to do anything. It's rare to get into the control panel. I get message microsoft windows not responding or unmountable boot volume
Dizzydee69699. I tried to start computer under another user on my computer and it ran pretty good. I how can I fix it. When I start under my user name it tries to start than get oops something went wrong message saying unmountable boot. I it says it will shut system down. I it does than it comes up with blank screen and can't
do anything

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7 responses

Answer 1 / 7
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jul 1, 2017 at 05:28 PM
Hello


Start your computer using a Windows 10 DVD or a USB drive. If you don’t have any Windows 10 media available, visit this page and follow the steps to create one using the Media Creation Tool.
Once starting using a DVD or USB device, select the “Repair your computer” option located at the lower-left corner.
Choose “Command prompt“.
At the command prompt, type the following, then press “Enter“:
chkdsk /r c:
If your bootable drive is a letter other than “C”, replace “c:” with the bootable drive letter you use.
Select “Y” for yes on the question regarding checking the disk the next time the system restarts.
Restart the system. Be patient while chkdsk checks your drive for errors. It could take a really long time.

Let me know
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Answer 2 / 7
Dizzydee69699 Posts 6 Registration date Saturday July 1, 2017 Status Member Last seen July 8, 2017
Jul 7, 2017 at 05:47 AM
Thank you for helping me. I am I will try this over the weekend. I will I ordered a boot able USB stick and I could get to safe mode but after selecting it or any of the other options it would go back to the blank solid grayish black screen. If it goes to this screen can it be doing something in the background that I can't see. I I shut off because it looked like it was doing nothing. I will try what you suggest but if I need to download the creator tool how can I use on my computer if I can't get into it?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jul 7, 2017 at 06:07 AM
If you follow the steps that I have described above you should be able to get to command prompt.

Before you try to boot, insert the key. When a computer starts it goes through a boot sequence and reads the different drives, hard drive, cd rom, usb key.

Good luck
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Answer 3 / 7
Dizzydee69699 Posts 6 Registration date Saturday July 1, 2017 Status Member Last seen July 8, 2017
Jul 7, 2017 at 01:12 PM
By key you mean the reboot able USB stick correct?
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jul 7, 2017 at 05:14 PM
Yes and no, just a plain ordinary key with at least 5gb will do. Read carefully all of the info in the link I gave you.

Since you don't have a Windows 10 CD or USB drive, I think that the media tool will work for you.
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Answer 4 / 7
Dizzydee69699 Posts 6 Registration date Saturday July 1, 2017 Status Member Last seen July 8, 2017
Jul 7, 2017 at 09:23 PM
and the download will have to do on another computer correct since 8 can't getcomputer to go
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jul 8, 2017 at 05:20 AM
Correct and than you can transfer the downloaded file from the default download folder to the usb key.
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Answer 5 / 7
Dizzydee69699 Posts 6 Registration date Saturday July 1, 2017 Status Member Last seen July 8, 2017
Jul 7, 2017 at 09:24 PM
and the download will have to do on another computer correct since 8 can't getcomputer to go. ilovethequick help you e given me. Thank you
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Answer 6 / 7
Dizzydee69699 Posts 6 Registration date Saturday July 1, 2017 Status Member Last seen July 8, 2017
Jul 8, 2017 at 03:50 PM
Overnight I managed to download my USB flash
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jul 8, 2017 at 04:53 PM
That's great, now lets hope my solution works.
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Answer 7 / 7
Dizzydee69699
Jul 12, 2017 at 01:46 PM
DOkay well I tried what you suggested and it didn't seem to work he computer I used to I can get to command prompt but won't let me do worthing because it goes to a blank gray screen. I I was so slow in responding because the laptop I used to download windows 10 bootable disk also updated windows 10and yes it shut down with the same problem. Been trying to get it going again
i finally got it running today. I used the bootable stick I purchased to get it going. I was able to get to the screen with options continue, troubleshoot and or turn off pc. I picked troubleshoot and then my choices were refresh my pc, , reset your pc or advanced options. I chose advanced options. these are the screens I need for other laptop but can't figure out what f key I need to use. My laptop is Toshiba satellite P55WC. Is this going to keep happening with updates? I Microsoft should have to be accountable for taking out my computers if I can't get it running again
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jul 12, 2017 at 04:24 PM
Hi Dizzy

I am also running Windows 10, upgraded from Windows 8.1 and never had an issue. I got a large update yesterday which took 40 minutes to install and everything went smoothly. One thing is important, never skip an update.
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