Laptop just keep saying shutting down I can't access to windows [Closed]

Report
Posts
1
Registration date
Sunday August 20, 2017
Status
Member
Last seen
August 20, 2017
-
Posts
47523
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
-
Hi, I have a little problem with my laptop windows 8.1. I was using my laptop the other day and after using it I tried to shut it down but it never actually shut down its kinda like froze but loading. Now it even when I turn it off or reopen my laptop it's always saying shutting down with the moving loading sign. The battery of my laptop is built in so I cant just take it out and put it back in again :(
I could really use some help, thank you!

1 reply

Posts
47523
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 22, 2020
9,041
Hi

I suggest that you try to boot in safe mode and try to repair your operating system.