Forgot Yahoo mail password and mobile number changed

Closed
Samantha Nicole Cheynne scottt - Updated on Aug 22, 2017 at 03:52 AM
Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
- Aug 22, 2017 at 03:53 AM
Hello, my Samantha
I cannot access my Yahoo account and I forgot my password and don't have the same number I used to have so I can't access it that way either can you please help me



1 reply

Ambucias
Posts
47366
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,291
Aug 22, 2017 at 03:53 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
0