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Can't access Yahoo email account

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Arkarz - Updated on Aug 22, 2017 at 04:30 AM
Ambucias
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 - Aug 22, 2017 at 04:55 AM
Hello,

I can't access my email ***@***. Keeps asking me if I have access to alternate emails: ***@***, ***@*** and ***@***, I do not anymore. How can i reset password? Please send me a solution to my new email ***@***


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Ambucias
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Monday February 1, 2010
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 11,293
Aug 22, 2017 at 04:30 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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Arkarz
Aug 22, 2017 at 04:43 AM
I'm sure I created a secret question, however, I don't even see a link to try to get to it. All it keeps asking is the alternate 3 emails, which I don't have access to anymore. Thank you
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Ambucias
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47366
Registration date
Monday February 1, 2010
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Moderator
Last seen
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 11,293 > Arkarz
Aug 22, 2017 at 04:55 AM
If the system does not offered to answer a secret question there is nothing you can do.

Sorry but that's the way the cookie crumbles.
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