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Can't access Yahoo email account

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Arkarz - Updated on Aug 22, 2017 at 04:30 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Aug 22, 2017 at 04:55 AM
Hello,

I can't access my email ***@***. Keeps asking me if I have access to alternate emails: ***@***, ***@*** and ***@***, I do not anymore. How can i reset password? Please send me a solution to my new email ***@***


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Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Aug 22, 2017 at 04:30 AM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Arkarz
Aug 22, 2017 at 04:43 AM
I'm sure I created a secret question, however, I don't even see a link to try to get to it. All it keeps asking is the alternate 3 emails, which I don't have access to anymore. Thank you
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Arkarz
Aug 22, 2017 at 04:55 AM
If the system does not offered to answer a secret question there is nothing you can do.

Sorry but that's the way the cookie crumbles.

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