Previous Topic Next Topic

Connected to the Wifi but can't browse

Closed
AndeyAzrael - 22 Aug 2017 à 18:05
 AndreyAzrael - 23 Aug 2017 à 06:34
Hello,
So let me explain y'all what happened. My contract with my Internet provider is on cable so I won a Router and Modem. 5 days ago I got disconnected from my WiFi and Internet wasn't available but for nobody not just for me. The following day till now no matter what I connect the Router works, Internet is there BUT it says its unavaible and after some hours it comes back again and says the speed is 1Mb/s but if u click on other devices and programs to read how fast the internet is you can clearly see ite above 80Mb/s every time! It doesn't matter with what device I connect to it's the same problem. I really need some help please!
Related:

2 responses

Réponse 1 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
22 Aug 2017 à 18:20
Hi

Considering your issue, I strongly suggest that you contact your Internet service provider as the problem seems to be related to the network.

Good luck
AndreyAzrael
22 Aug 2017 à 18:36
Thank you for your reply, I already did they said the Modem is corrupted and that I need a new one but I thought they are wrong..that is why I thought I may not be the only one..
Réponse 2 / 2
themorgan Posts 67 Registration date Tuesday 8 August 2017 Status Member Last seen 8 September 2017
22 Aug 2017 à 21:34
You can also troubleshoot it, make sure that all lines are connected properly for it to work.
AndreyAzrael
23 Aug 2017 à 06:34
I did that but the only this that windows says its that it cannot locate any issues. Also one light blinks ( internet one) the other ones are out. The TV works just fine thou..

Similar discussions

My ps3 cant connect to my wireless internet
Nano -
Haku -

6 responses
Internet connected but webpages won't load
Sarah86 -
AS -

32 responses
Connected to the internet but can't browse
Btownhero -
Drazaloth -

25 responses