Computer won't boot

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Josh84
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- Updated on Aug 28, 2017 at 07:07 PM
Ambucias
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- Aug 30, 2017 at 04:24 AM
My Pc is HP 650 with windows 8.1 after installing a particular driver, Ralink network driver which I got from HP.COM. My PC just restarted like three times itself, and it didn't boot. I tried booting still no luck. the power button shows light but the computer is not booting, fan is not running nothing nothing. After pressing the power button, the light stay for about 5 sec and the light went off. please how can I rectify the problem

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Ambucias
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Aug 28, 2017 at 06:17 PM
Hi

Is this a laptop?

What is your operating system?

What was the particulate driver?

Where did you get the driver from? (be specific)
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Josh84
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Aug 28, 2017 at 06:37 PM
Sir, the laptop is hp650
The operating system is Win 8.1
the Driver was Ralink wireless driver and I got from hp.com
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Josh84
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Aug 28, 2017 at 06:34 PM
The PC is HP 650
the operating system is Win 8.1
the Driver is Ralink wireless Driver
I got the software from hp.com
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Ambucias
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Aug 29, 2017 at 04:10 AM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Let me know
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Josh84
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Aug 29, 2017 at 07:55 AM
Still nothing sir. the computer is still as cold as it was. only the power button which goes off after like 10 sec
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Ambucias
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Aug 29, 2017 at 04:36 PM
Tell me if it will boot in safe mode.
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Josh84
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Aug 30, 2017 at 03:49 AM
Sir, it won't boot on safe mode either. Computer won't even make a sound as if there is no power supply but the power button light appears and disappears after a while that's all the computer does.
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Ambucias
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Aug 30, 2017 at 04:17 AM
Looks like a power supply issue to which only a qualified technician can look into.

Sorry
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Josh84
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Aug 30, 2017 at 04:20 AM
It's ok. I'm grateful sir.
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Ambucias
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11,280 > Josh84
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Aug 30, 2017 at 04:24 AM
You are most welcome
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