Connected to internet but can't browse

Happy234 1 Posts Thursday August 31, 2017Registration date August 31, 2017 Last seen - Aug 31, 2017 at 12:57 PM - Latest reply: Ambucias 52636 Posts Monday February 1, 2010Registration date June 23, 2018 Last seen
- Aug 31, 2017 at 05:53 PM
Hello,

My computer worked fine last night when I turned it off, but this morning I cannot connect to Google or Microsoft Edge

I deleted google thinking this would help thinking I could reinstall. Did not Work

Can you help??



See more 

Your reply

1 reply

Ambucias 52636 Posts Monday February 1, 2010Registration date June 23, 2018 Last seen - Aug 31, 2017 at 05:53 PM
0
Thank you
Of course we can help!

1. Click Start
2. Click Run
3. Type cmd
4. Click Ok
5. In the Black Command Box Type: netsh int ip reset c:\resetlog.txt
6. Hit Enter Key
7. Restart the computer and try to log in and browse the Internet. If the problem persists, continue using these steps.
8. Click Start
9. Click Run
10. Type cmd
11. Click Ok
12. In Black Command Box Type: netsh winsock reset
13. Hit Enter Key
14. Restart Computer
Respond to Ambucias