Connected to internet but can't browse

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Happy234 Posts 1 Registration date Thursday August 31, 2017 Status Member Last seen August 31, 2017 - Updated on Aug 31, 2017 at 05:51 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 31, 2017 at 05:53 PM
Hello,

My computer worked fine last night when I turned it off, but this morning I cannot connect to Google or Microsoft Edge

I deleted google thinking this would help thinking I could reinstall. Did not Work

Can you help??



1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,167
Aug 31, 2017 at 05:53 PM
Of course we can help!

1. Click Start
2. Click Run
3. Type cmd
4. Click Ok
5. In the Black Command Box Type: netsh int ip reset c:\resetlog.txt
6. Hit Enter Key
7. Restart the computer and try to log in and browse the Internet. If the problem persists, continue using these steps.
8. Click Start
9. Click Run
10. Type cmd
11. Click Ok
12. In Black Command Box Type: netsh winsock reset
13. Hit Enter Key
14. Restart Computer
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