Connected but no internet

Solved/Closed
Stacy - 22 Jan 2017 à 22:39
 J - 16 Jul 2017 à 21:01
Hi,

I have a spectrum WiFi box. Usually, my phone connects to it and I could use the internet. But, one morning, it stopped working. It said that I was connected but there was no internet. How to fix this?
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1 response

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
22 Jan 2017 à 23:09
First try removing the Modem power cord for 60 seconds. Then wait for the box to re-boot and test you Internet connection again.

Second, call the Internet provider for support.

Good Luck
Really no help!