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Connected but no internet

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Stacy - Updated on Jan 30, 2019 at 08:53 AM
 J - Jul 16, 2017 at 09:01 PM
Hi,

I have a spectrum WiFi box. Usually, my phone connects to it and I could use the internet. But, one morning, it stopped working. It said that I was connected but there was no internet. How to fix this?

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Answer 1 / 1
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jan 22, 2017 at 11:09 PM
First try removing the Modem power cord for 60 seconds. Then wait for the box to re-boot and test you Internet connection again.

Second, call the Internet provider for support.

Good Luck
6
J
Jul 16, 2017 at 09:01 PM
Really no help!
0

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