Keypad and mouse stops working minutes after loading

Hefee 3 Posts Tuesday September 12, 2017Registration date September 13, 2017 Last seen - Sep 12, 2017 at 03:30 PM - Latest reply: Hefee 3 Posts Tuesday September 12, 2017Registration date September 13, 2017 Last seen
- Sep 13, 2017 at 05:53 AM
Good evening, I have gone through a forum that addressed similar issue of keypad and mouse that stop working after the system loads. It said to remove the battery of the laptop. I'm using hp pavilion screen touch and the battery is inbuilt. Will appreciate ur assistance.
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Ambucias 54011 Posts Monday February 1, 2010Registration dateModeratorStatus August 17, 2018 Last seen - Sep 12, 2017 at 05:06 PM
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Thank you
What is the model of your hp pavilion screen touch
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Hefee 3 Posts Tuesday September 12, 2017Registration date September 13, 2017 Last seen - Sep 12, 2017 at 11:39 PM
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Thank you
Thanks so much. It is hp pavilion x2 (detachable )
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Ambucias 54011 Posts Monday February 1, 2010Registration dateModeratorStatus August 17, 2018 Last seen - Sep 13, 2017 at 04:07 AM
0
Thank you
See this link, the battery can be removed:

https://support.hp.com/us-en/document/c05048764
Hefee 3 Posts Tuesday September 12, 2017Registration date September 13, 2017 Last seen - Sep 13, 2017 at 05:53 AM
Alright, will try that. Thank you
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