Keypad and mouse stops working minutes after loading [Closed]

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Good evening, I have gone through a forum that addressed similar issue of keypad and mouse that stop working after the system loads. It said to remove the battery of the laptop. I'm using hp pavilion screen touch and the battery is inbuilt. Will appreciate ur assistance.

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What is the model of your hp pavilion screen touch
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Thanks so much. It is hp pavilion x2 (detachable )
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See this link, the battery can be removed:

https://support.hp.com/us-en/document/c05048764
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Alright, will try that. Thank you